Frequently asked questions
All the answers in one place
What Are The Costs Associated With Using?
There are no license fees or monthly subscription charges for registering or accessing Optimise. Optimise charges transaction fees and commissions on shipments. Carriers have complete access to the system for free.
Is The System Cloud-Based?
Yes, the system is entirely cloud-based. No installations are required. It can be accessed from anywhere, at any time.
What Types Of Orders Can Optimise Handle Currently?
Optimise can handle road, sea, and air shipments, as well as multi-consignment or multi-leg bookings.
Does The System Provide Fleet Management Capabilities?
Yes, the system allows you to add your trucks, trailers, and vans. You can also keep their related documents, such as registration certificates and insurance, and track maintenance records.
Does The System Include Accounting Capabilities?
Depending on the module used, users can generate and store sales invoices, as well as store, approve, hold, or decline purchase invoices. There is also an accrual report available.
Is A Mobile App Available?
Yes, a driver app is available on the Google Play Store.
Can Optimise Store Shipping Documents?
Yes, you can attach as many documents to a booking as you require.
Can Optimise Generate KPI Reports Per Customer?
Yes, there are multiple KPI reports available, including customer-focused, supplier-focused, and shipping route-focused reports.
What Should I Do If I Encounter An Issue?
Although Optimise is only available in English, you can receive multilingual support by contacting us at support@optimiseco.com.
What Can I Ship?
Optimise supports all palletized and bulk tank transport. Please contact us for any specific requirements.
Can I Add My Existing Carriers To Optimise?
Yes, we welcome existing relationships, allowing you to manage all your transport on one platform.
Who Can Use Optimise?
Optimise is a B2B platform designed to streamline logistics processes for businesses.
Key Differences Between Optimise And Traditional Logistic Companies
Optimise offers a digital solution for the road freight industry, revolutionizing logistics operations. By eliminating manual processes such as multiple emails, lengthy phone calls, and the need to track trucks and invoices, we provide a centralized platform for all logistics requirements. Our online services and automated processes significantly reduce booking times to minutes, minimize manual errors, and enable track and trace technology, simplifying and optimizing shipping processes.