Frequently asked questions

All the answers in one place

There is no license fee or monthly subscriptions for signing up or access. Optimise charges transaction fees and commission on shipments. For carriers, access is 100% free of charge.

We support all palletised and bulk tank transport. Please contact us for any specific requirements.

Optimise operates under country-specific freight forward industry terms. We are members of the British International Freight Association (BIFA) and Logistics and Freight Association of Ireland (LFAI). Optimise can also offer specific insurance cover on request. We regularly review our transport providers and only work with professional and experienced carriers.

We take pride in ensuring the quality of our Carriers. All Carriers are pre-screened and verified before they start carrying your freight. We regularly monitor compliance documentation and review Carrier performance.

Absolutely, we welcome existing relationships allowing you to manage all your transport on one platform.

Optimise pays carriers within 30 days after proof of delivery (POD) is scanned via the driver’s app to the platform.

Optimise is a B2B platform allowing businesses of any form with readily available shipments to be linked to equipped carrier service companies.

After the digitalized proof of delivery (POD) is uploaded to the platform, payment will be received within 30 days.

Once registered as a Carrier, we will review your application to verify your ability to handle our shippers’ freight. Carriers may begin to use our app as soon as all compliance documents have been approved.

Optimise provides a digital solution for the road freight industry. We eliminate the typical manual processes (multiple emails, long phone calls, chasing down trucks and invoices) and replace them with one centralized platform for all logistics needs. Our online services and automated processes shorten booking time to minutes, reduce manual errors, and provide track & trace technology, making shipping simpler and more efficient.

Optimise can handle shipments via road freight throughout all of continental Europe.

Do you have other questions?